FAQ
Where does the name “The Headband Chef” come from?
The Headband Chef nickname was given to Chef Jason because of his love of…. Headbands! You’ll never see Chef without his signature headband.
I have a food allergy. Can I still order from you?
Absolutely. Please be advised that nuts may be present where food is prepared. If you have any allergy, please contact us in advance so that we may safely prepare your dishes for you in an allergy-free manner.
How long will my frozen food items last in the freezer?
Our frozen food items can remain fresh in the freezer unopened for one year. Once opened, they will remain fresh for three months.
Do you ship your products?
Not at the moment, but we’re working on some things so stay tuned!
I don’t have a professional kitchen, can you still cook for our private party?
No problem! We are all about making the gourmet dining experience approachable, stress free, and fun. As long as you have a stove, water, and electricity, we’re in business!
Can I find your products in stores or pick up somewhere?
At the moment we are direct-to-consumer, however, some exciting things are in the works! Be sure to sign up for our email newsletter to keep up with the latest news.
Can I pick up my order?
Absolutely! Please contact us to arrange a pick-up.
What is your return policy?
All items are final sale, however customer satisfaction is at the core of everything we do. If you are unsatisfied with our product please contact us to discuss.
Are your foods celiac-friendly?
We do our best to cater to dietary restrictions (including celiac) upon request. Please contact us in advance to discuss which of our items are celiac-friendly.
What are your COVID-19 precautions?
We take health and safety precautions very seriously. Masks and gloves are worn at all times and contactless delivery is available. All private dinner parties are done in accordance with state and FDA guidelines.
